Shipping Policy

Thank you for shopping with Allay Skin Solutions. We are committed to processing and shipping your order as quickly and carefully as possible.

Processing Time

Orders are typically processed within 1–3 business days. Please note that processing times may be slightly longer during product launches, promotions, holidays, or periods of high order volume.

Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery

We currently offer flat-rate U.S. shipping for $5.95. Orders over $50 qualify for free standard shipping within the United States.

Shipping rates are calculated at checkout and delivery times may vary depending on carrier delays, weather conditions, or other factors outside of our control.

At this time, we only ship within the United States.

Lost or Delayed Packages

Allay Skin Solutions is not responsible for shipping delays caused by carriers, weather, or incorrect shipping information provided at checkout.

If your package appears lost or significantly delayed, please contact us at allayskinsolutions@gmail.com and we will do our best to assist you.

Incorrect Shipping Information

Please ensure your shipping address is entered correctly at checkout. We are unable to guarantee address changes once an order has been placed.

Orders returned due to incorrect or insufficient shipping information may require additional shipping charges for reshipment.

Questions?

If you have any questions regarding your order or shipping, please contact us at allayskinsolutions@gmail.com. We’re always happy to help.